Have you ever felt like your organization works really hard to address one employee engagement concern, only then to have another topic come up on the next engagement survey? Or maybe your Human Resources or … Read More
Leading Through Layoffs: How to Support Remaining Employees with a Listening EAR (Empathy, Action, Reprioritization)
Many of my clients have made, or are facing, the tough decision to downsize. My clients’ experience reflects the current state of the labor market. Forbes reports that layoffs are up 46% from August and … Read More
Dos and Don’ts: How to Drive Accountability for Acting on Employee Feedback
Research shows that employees who work for organizations with a feedback program in place are more engaged. Taking it a step further, organizations that turn employee feedback into action “really well” have employees who are … Read More
Feedback is Meant to be Shared! Best Practices for Providing Access to Open-Ended Survey Comments
Open-ended survey questions allow employees to speak up anonymously, offer context surrounding their multiple-choice and numeric survey responses, and provide additional understanding around topics of interest. These qualitative responses to open-ended questions can also feel … Read More
Significant Shifts in Issues Driving Employee Engagement
I’ve been working as a consultant in the employee engagement space for over 20 years. Having just completed the analysis and write-up for our 2022 State of Engagement white paper, I’ve been doing some reflecting … Read More
2 Reminders & 3 Tips for Your Well-being Journey
As employee listening partners, we are on the journey with you to understand and elevate well-being. Well-being is hard to define, but we can sure tell when it is missing.That really came to light in … Read More
Employee Experience vs. Expectations: How to Make Sure Your Organization is Upholding its End of the Bargain
Many employees leave an organization within a year of being hired because the job doesn’t meet their expectations.Take a moment and reflect on the last time you were applying for a new job. Think about … Read More
Surveys are One Part of Your Listening Strategy. Are You Over Relying on Them?
As organizations become more adept at using surveys to gather employee input, there can be a tendency to use surveying as a default – even when it may not be the best method for accomplishing … Read More
3 Strategies and 10 Tips to Support Employee Well-Being
Well-being is Not a “Nice to Have” – It’s a Must!Nearly two years into the pandemic, we know that employees’ job expectations and needs have changed dramatically, as have the levers to keep them satisfied … Read More
How to Develop a Strategy for Action Planning
A Framework for Turning Insight Into Action When you work on employee listening projects you know how critical taking action is. Research conducted by Qualtrics, a leader in experience management (XM) solutions, shows that when … Read More