A question I’ve been asked a lot lately is, “Are other companies still surveying their employees during this time of turmoil? Isn’t that a bit tone deaf when we’re experiencing significant layoffs, hiring freezes, and … Read More
How to Elevate Your Employee Listening Program in 2023
A new year offers a fresh start – a chance to set intentions and align actions to make this your best year yet. In addition to reflecting on your personal goals for the year, this … Read More
Is your post survey action planning a never ending game of Whac-a-Mole?
Have you ever felt like your organization works really hard to address one employee engagement concern, only then to have another topic come up on the next engagement survey? Or maybe your Human Resources or … Read More
Dos and Don’ts: How to Drive Accountability for Acting on Employee Feedback
Research shows that employees who work for organizations with a feedback program in place are more engaged. Taking it a step further, organizations that turn employee feedback into action “really well” have employees who are … Read More
Feedback is Meant to be Shared! Best Practices for Providing Access to Open-Ended Survey Comments
Open-ended survey questions allow employees to speak up anonymously, offer context surrounding their multiple-choice and numeric survey responses, and provide additional understanding around topics of interest. These qualitative responses to open-ended questions can also feel … Read More
Significant Shifts in Issues Driving Employee Engagement
I’ve been working as a consultant in the employee engagement space for over 20 years. Having just completed the analysis and write-up for our 2022 State of Engagement white paper, I’ve been doing some reflecting … Read More
Employee Experience vs. Expectations: How to Make Sure Your Organization is Upholding its End of the Bargain
Many employees leave an organization within a year of being hired because the job doesn’t meet their expectations.Take a moment and reflect on the last time you were applying for a new job. Think about … Read More
3 Strategies and 10 Tips to Support Employee Well-Being
Well-being is Not a “Nice to Have” – It’s a Must!Nearly two years into the pandemic, we know that employees’ job expectations and needs have changed dramatically, as have the levers to keep them satisfied … Read More
How to Develop a Strategy for Action Planning
A Framework for Turning Insight Into Action When you work on employee listening projects you know how critical taking action is. Research conducted by Qualtrics, a leader in experience management (XM) solutions, shows that when … Read More
Do Your Surveys Reach Every Employee?
Survey Participation Considerations for Employees Who are Not Desk-Bound It can be difficult for employees to complete surveys when they are not sitting at a computer throughout the day for work. Below are examples of how … Read More