Industry: Non-Profit
Headquarters: United States
Employees: 200+
This non-profit organization had experience working with a different implementation partner on survey design and administration in previous engagement survey iterations but were dissatisfied with both the platform and their partner. They recognized that their existing programs lacked sophistication and impact and felt their own skills had become outdated. At the same time, they wanted to move their current lifecycle surveys to the Qualtrics platform to build an integrated system of employee listening.
To better meet their listening program needs, this organization started partnering with Newmeasures by investing in our Premium Success Package. Over the course of a year, our Newmeasures team of experts provided targeted support to help this client:
Enhance Reporting: Build a custom report to improve data accessibility and insight delivery.
Expand Survey Coverage: Successfully launch six surveys in Qualtrics, including four onboarding touchpoints, one exit survey, and one event feedback survey.
Redesign the Lifecycle Experience: Refine and modernize their lifecycle surveys to better align with the employee journey, produce more actionable results, and create stronger connections across survey touchpoints.
The organization strengthened their internal capabilities, elevated the employee experience, and built a more integrated, insight-driven survey program.
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