CATEGORIES: EMPLOYEE LISTENING

Leading through Change Starts with Listening: How Employee Surveys Can Help

Change Happens - Great Leaders Use Surveys to Manage It Well

In times of change, it’s valuable to get ahead of problems before larger issues emerge. Regular employee surveys (especially engagement, pulse, and onboarding surveys) can serve as early warning systems, helping leaders spot pain points so they can intervene where and when it matters most.

When a company is growing or experiencing change, employee listening data is more important than ever. This data will serve as your “check engine light”, letting you know where attention is needed before it’s too late.

When designing employee surveys, it’s important to keep five objectives in mind. Here are examples of how survey data can support each of the five objectives and deliver the expected impact.

Leading Change Starts with Listening

By consistently gathering feedback from employees through surveys, leaders can convert insights into actionable strategies, creating a more agile and supportive work environment. This helps minimize the negative impacts of change and increases the likelihood of sustaining long-term change.

Author picture

Crystal Robertson
Senior Consultant

Crystal spent most of her professional career working in quality and process improvement in the healthcare industry. As a certified Lean/Six Sigma Black Belt, she has been involved in large enterprise-wide organizational change initiatives as well as local improvement efforts in the hospital and outpatient clinic settings. She has a unique perspective as an ICF-accredited professional coach to have a window into how change impacts individuals at work and at home. Connect with Crystal on LinkedIn.

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