Tag: Strategic Listening
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How to Develop a Strategy for Action Planning
A Framework for Turning Insight Into Action When you work on employee listening projects you know how critical taking action is. Research conducted by Qualtrics, a leader in experience management (XM) solutions, shows that when employees believe their organization listens to and acts on feedback, employees are more engaged. In fact, a recent study found […]
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Don’t Be Afraid to Ask: Three Reasons Not to Shy Away from Sensitive Issues in Your Next Survey
October may be the month of spooky frights but gathering employee input shouldn’t be something to be afraid of.Over the past month I have heard several clients express concerns about whether to ask certain questions as part of their engagement and pulse surveys. I appreciated their honesty when I asked why they were hesitant to […]