listening Archives | Newmeasures, LLC

Should You Survey Employees in Uncertain Times?

Callie Rushton, Director of ImplementationMarch 15, 2023Communication, Employee Engagement, Employee ExperienceLeave a Comment

A question I’ve been asked a lot lately is, “Are other companies still surveying their employees during this time of turmoil? Isn’t that a bit tone deaf when we’re experiencing significant layoffs, hiring freezes, and … Read More

Between Us: On Trust & Belonging

Diane Wismer, M.A., Senior ConsultantFebruary 14, 2023Communication, Culture, LeadershipLeave a Comment

Trust and belonging are having their “15 minutes of fame”. While I completely agree these topics are of critical importance in today’s changing world of work, many of the articles I’ve read take an intellectual … Read More

Surveys are One Part of Your Listening Strategy. Are You Over Relying on Them?

Madison Hanscom, Ph.D., Director of People Science and Leanne Buehler, Ph.D., Principal Science and Innovation AdvisorApril 5, 2022Strategic ListeningLeave a Comment

As organizations become more adept at using surveys to gather employee input, there can be a tendency to use surveying as a default – even when it may not be the best method for accomplishing … Read More

Tired of Low Response Rates on Your Surveys? Invest in This.

Alyse Matteson, Implementation & Marketing SpecialistFebruary 23, 2021Communication, Employee EngagementLeave a Comment

The hard work is done. You’ve thoughtfully designed your survey, you’ve accounted for all the ways you want to view the data and you’ve taken steps to ensure a great user experience.Now, one question remains … Read More

Why You Should Listen Differently in 2021

Alyse Matteson, Implementation & Marketing SpecialistJanuary 26, 2021COVID-19 Response, Employee Engagement, Experience-Driven Survey, Pulse SurveysLeave a Comment

What hasn’t changed as a result of 2020? Not much. The way we work, how we connect with others and pretty much every element of ‘the employee experience’ is in the process of being redefined. It’s … Read More

Start the Conversation: “What Engagement Means to You”

Kyla Holcombe, Ph.D., Insights Consultant & Organizational PsychologistOctober 20, 2020Employee Engagement, Strategic ListeningLeave a Comment

Many employees are asked to fill out engagement surveys, but they aren’t often asked what engagement really means to them. As part of an ongoing effort to focus on and improve the experience of their workforce, Border States Electric (BSE) has stepped back to fully understand this important perspective.