I’ve been working as a consultant in the employee engagement space for over 20 years. Having just completed the analysis and write-up for our 2022 State of Engagement white paper, I’ve been doing some reflecting … Read More
How to Develop a Strategy for Action Planning
A Framework for Turning Insight Into Action When you work on employee listening projects you know how critical taking action is. Research conducted by Qualtrics, a leader in experience management (XM) solutions, shows that when … Read More
Why You Should Listen Differently in 2021
What hasn’t changed as a result of 2020? Not much. The way we work, how we connect with others and pretty much every element of ‘the employee experience’ is in the process of being redefined. It’s … Read More
Start the Conversation: “What Engagement Means to You”
Many employees are asked to fill out engagement surveys, but they aren’t often asked what engagement really means to them. As part of an ongoing effort to focus on and improve the experience of their workforce, Border States Electric (BSE) has stepped back to fully understand this important perspective.
Stop Asking Employees How They’re Doing – Ask These Questions Instead
I don’t know about you, but I’m tired of people asking me how I’m doing right now. A few months ago, that was an easy vague question to answer with an equally vague, “Everything is … Read More
Phases of Crisis – Employee Experience Matters!
What a whirlwind the past several weeks have been. As an HR leader, you may feel flooded by articles about Covid-19 and strategies for responding to the coronavirus. You also may feel like you can’t … Read More
Why Managers are the Gateway to Employee Engagement
Who was the best boss you’ve ever had? What types of behavior did they exhibit to earn your respect and trust? Now think about the most difficult person you’ve ever had to report to. What … Read More
Employees Are Demanding Organizations Evolve How They Listen: Are You Keeping Up?
Do any of these scenarios sound familiar? Your organization tries to respond to employee feedback, but nothing ever happens to close the loop to see if what was done actually made an impact. Your organization … Read More
Lacking Team Trust? You’re Probably Not Listening
What will it look like when your teams have high trust and strong psychological safety? Picture more risk-taking and creativity; people speak up freely, bring concerns to someone’s attention, and openly share ideas. Individuals feel … Read More
4 Tips for a Smooth Maternity/Paternity Leave
In our previous blog, Kyla Holcombe shared her experience of being on maternity leave. Her blog got me thinking – maternity leave is not just about the person going on leave. It also can affect … Read More