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The research is clear – employees stay or leave an organization due in large part to their relationship with their immediate manager. An analysis of our own database of over 1.2 million records shows that many employees are dissatisfied with the lack of constructive feedback they receive and that disappointment has led many to find other jobs where their supervisor will spend the time and money on their development. These and many other findings build the case for developing the front line manager and getting regular feedback to these managers.
360 degree products tend to be expensive and have been targeted toward more senior leaders. The once trendy, cutting-edge 360 degree tools are failing to work in organizations because they are just too difficult to put in place and too expensive to utilize across the entire supervisory structure – and that is exactly where today’s organizations need help – the front line.
Do your managers demonstrate your values? It is hard to find a better return on your training and development dollars than you will get from investing in tools to measure the effectiveness of your front line managers. Additional research from our data shows that employees want managers who demonstrate the values of the organization. Those managers who exhibit company values daily are much more likely to have happy, engaged, and productive workers.
Newmeasures Manager Survey measures 11 key manager competencies and can be customized to add your organizations’ leader competencies. Additionally, we add a question on intention to leave because the link to retention and manager effectiveness is important.
The Manager Survey Report is easy to read and provides, at a glance, each leader with a scorecard showing areas of strength and weakness. Newmeasures provides a Manager Handbook with practical suggestions for improvement and each leader is encouraged to use the results to develop a personalized plan of action. Accountability improves organization effectiveness.
For more information, please email us at info@newmeasures.com or click here to fill out our short contact form.

